Customer reviews of Pendle Car Sales Ltd
At Pendle Car Sales Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Great service @ Pendle car sales
By john finnerty on 04 December 2024 | Verified purchase
Pendle car sales, five star customer service Again 5 star for the pricing and five stars for after sales care. Very happy with Pendle cars 🌟🌟🌟🌟🌟
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5
Great car, great people
By S.Deb on 29 November 2024 | Verified purchase
Bought a mk7 Golf GTD from here a few weeks ago and I wanted to wait a few weeks before leaving an honest review. The car is immaculate and drives like a dream! The car was exactly as described in the advert, there were no hidden surprises when I got there. Straight after purchase I took the car to my trusted mechanic who ran full diagnostics, which came back completely faultless. Took it again yesterday to see if anything came up after consistently driving it and the diagnostics were again completely clean, no hidden surprises. I have bought many, many cars through used car dealerships over the years and I can confidently say that I have not had a better experience than with Pendle Car Sales. Dilly and Helen were extremely helpful and accommodating with my purchase, the level of service I received is something you would expect from a main dealership and I do not say this lightly. I had been to 3 other dealerships before coming here and didn’t have a good experience with them, they didn’t seem to care or show interest. With Dilly and Helen there were no high-pressure sales tactics, feelings of uncomfortableness or that they were just trying to get a sale over the line. When I got there, they gave me the keys and let me have some time viewing the car alone without breathing down my neck, I felt comfortable. Dilly and Helen were warm and welcoming, they genuinely cared about my situation, actually listened to my requirements and were able to present a number of other options for me. I’m the type of car buyer that knows what he wants and I came specifically for the GTD, but the way Dilly explained the other cars that potentially could work for me as well, some which were of lesser value than the GTD, really shows as a testament to his knowledge and expertise of the car industry. Their approach was entirely consultative, and the final decision was left to me. Dilly even advised that if I need it then to take a day to think about what I want to do, what other car dealer is telling you this? If you’re in the market for a car and you want to buy from someone who genuinely cares about the service they deliver, I wholeheartedly recommend Pendle Car Sales. Their professionalism, dedication to customer satisfaction, and genuine care for their customers set them apart from the rest. Buying a car is always a stressful situation, speak to Dilly and Helen and see what they can do to help. They are great people and I’ll definitely be coming back. Thank you both for all your help.
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5
By Callum John on 17 November 2024 | Verified purchase
Excellent customer service even stay behind for us to collect the car as our train was delayed.
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5
By Anonymous on 17 November 2024 | Verified purchase
Very happy with my purchase and within 48hrs of me getting in contact with them the car got delivered to me at reasonable price. Great communication and great customer service. Thank you again guys.
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5
Brilliant deal
By Steph ward on 16 November 2024 | Verified purchase
An absolute pleasure to deal with Super efficient, friendly and professional from start to finish. Will buy from them again in the future. Thank you for my Audi a6 I love it!
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5
Welcoming well presented vehicle's
By jeremy vickers on 12 November 2024 | Verified purchase
The van was exactly what I was looking for and was made welcome. Helen explained as much about the van as she could,talked me through the warranty and RAC cover.
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5
Buying car
By Neil Holmes on 01 November 2024 | Verified purchase
Bought a car yesterday it took me less than 1 hour to sort out my new car, It was quick and easy I would definitely recommend buying a car from here
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5
By Anonymous on 26 October 2024 | Verified purchase
Good honest service and a willingness to help
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5
By Anonymous on 25 October 2024 | Verified purchase
Good honest service and a willingness to help
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5
By Anonymous on 14 October 2024 | Verified purchase
Dillyand Helen a the nicest car sales team I've ever had the pleasure to meet, And I've bought a lot of car's in my 40 years of driving, always happy to help, bought 2 car's from them, only thing lacking is a coffee machine in office, ( joking) we'll be back when we want another, also next doors car wash an valeting do a great job, thank you once again.Tracie.
